Innovations Physical Therapy, LLC (Company), the owner and operator of innovationspt.com (Website), are committed to protecting your privacy online.

Our primary goal in collecting personalized and company information is to provide our visitors and customers with superior online services. We use customer contact information to comply with legal requirements, send promotional information, to provide information about additional products and services, to enhance the operation of our site and to administer our system. 

 

What information do we collect on the Website?

Information you give to us: We receive and store information that you supply to us via the Website and regular operations. This includes information such as your name, address, email address and phone number.  This may also include information provided by you to us via email, phone conversation, ordinary mail or questionnaires. 

Information automatically collected: We receive and store certain types of information whenever you come to our site. For example, as is common practice, we use “cookies” and similar technology, to obtain and determine certain information when your browser accesses our websites including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the internet, pages visited, email address, browser type and version, operating system and platform.

 

How is the information we collect used?

Information about our customers is an important part of our business, as a trade secret, and we are not in the business of selling such information to others.

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

The information we collect is automatically used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

The Company will only share such customer information with its partners or subsidiaries who have agreed to be bound by the terms and conditions of our privacy policies as outlined herein and for which you have authorized disclosure to such partners. We do not sell, trade, or rent your personal information to others.

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How is your information disclosed?

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

 

Privacy Policy for children under 13

The collection of personal information on the Website is intended to follow the principles of the Children’s Online Privacy Protection Act (COPPA), a U.S. law designed to protect the online privacy of children under the age of 13. The Company will obtain parental consent before asking for personal information on the Website, unless the request for information falls within the exception that would be permitted under COPPA. The Company and Website do not make personal information collected from children publicly available nor do we enable children to do so on the Website.  We will not condition a child’s participation in any activity or service on the disclosure of more personal information that is reasonably necessary to participate in an activity or service. Parents may contact us at: cmfmpt86@gmail.com to review, update or delete any of their children’s personal information that we may have collected and to elect for us not to collect any additional information from their children.  We will update this Privacy Policy from time to time by posting the updated Privacy Policy online.  We will not change how we handle previously collected information without providing notice and obtaining parental consent where necessary. 

 

What if I link to a third-party web site from the Website?

When you click links and/or banners that take you to third party web sites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the internet, we cannot be responsible for the actions of third parties and urge you to read and understand the privacy policies of such sites.

 

What is the Company policy regarding cookies?

Cookies are files with small amount of data commonly used as an anonymous unique identifier. These are sent to your browser from the visited website that you visit and are stored on your computer’s hard drive.   

Our website uses these cookies to collect information and improve our service.  You have the option to either accept or refuse these cookies.  

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Third party cookies:

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and collaborating only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send confidential information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

The Company adheres to the Texas Privacy Protection Act of 2019. This law requires the Company to provide affected individuals notices of said breach within 60 days following determination that a breach of system security occurred involving sensitive personal information.  If the data breach affects 250 Texans or more, the Company must provide notice to the Office of the Texas Attorney General.

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This Privacy Statement was last modified on May 5, 2023, and provisions may be changed, modified, added, or removed at any time. Such changes will become effective immediately upon posting. Please contact us at: cmfmpt86@gmail.com with any questions.

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HIPPA Policy for communication via Texting and/or Emailing

When the paitent checks the box agreeing to the terms & condition, they are hereby consenting and stating their preference to have their practioner, Cindy Feldt, communicate with them by email or standard SMS messaging regarding various aspects of their medical care, which may include, but shall not be limited to, test results, prescriptions, appointments, and billing. The patient understands that email and standard SMS messaging are not confidential methods of communication and may be insecure. The patient further understands that, because of this, there is a risk that email and standard SMS messaging regarding their medical care might be intercepted and read by a third party.